Privacy Policy

NeckReset Pro™ (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you visit our store at neckresetpro.com.

1. Information We Collect

When you place an order or register on our site, we may collect:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely — we do not store card numbers)
IP address, browser type, and browsing behavior on our site
Order history and product interactions

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send promotional emails (you may unsubscribe at any time)
Improve our website and product offerings
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal) to process transactions
Shipping carriers to deliver your order
Email marketing platforms for communications you have opted into
Analytics providers (e.g., Google Analytics) to understand site usage

All third parties are required to handle your data in accordance with applicable privacy laws.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though this may affect the functionality of our store.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Lodge a complaint with your local data protection authority

7. Security

We use industry-standard encryption (SSL/TLS) and secure hosting infrastructure to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Children’s Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: support@neckresetpro.com
Response time: Within 24 business hours